Privacy Policy
This Privacy Policy governs the manner in which www.easyonlinereturn.com collects,
uses, maintains and discloses information collected from users (each, a
"User") of the http://www.easyonlinereturn.com website
("Site"). This privacy policy applies to the Site and all products
and services offered by www.easyonlinereturn.com
1. PERSONAL IDENTIFICATION INFORMATION
We may collect personal identification information from
Users in a variety of ways, including, but not limited to, when Users visit our
site, register on the site, place an order, and in connection with other
activities, services, features or resources we make available on our Site.
Users may be asked for, as appropriate, name, email address, mailing address,
phone number. Users may, however, visit our Site anonymously. We will collect
personal identification information from Users only if they voluntarily submit
such information to us. Users can always refuse to supply personally
identification information, except that it may prevent them from engaging in
certain Site related activities.
2. NON-PERSONAL IDENTIFICATION INFORMATION
We may collect non-personal identification information about
Users whenever they interact with our Site. Non-personal identification
information may include the browser name, the type of computer and technical
information about Users means of connection to our Site, such as the operating
system and the Internet service providers' utilized and other similar
information.
3. WEB BROWSER COOKIES
Our Site may use "cookies" to enhance User
experience. User's web browser places cookies on their hard drive for
record-keeping purposes and sometimes to track information about them. User may
choose to set their web browser to refuse cookies, or to alert you when cookies
are being sent. If they do so, note that some parts of the Site may not
function properly.
4. HOW WE USE COLLECTED INFORMATION
www.easyonlinereturn.com may collect and use Users
personal information for the following purposes:
To improve customer service - Information you provide helps
us respond to your customer service requests and support needs more
efficiently.
To personalize user experience - We may use information in
the aggregate to understand how our Users as a group use the services and
resources provided on our Site.
To improve our Site - We may use feedback you provide to
improve our products and services.
To process payments - We may use the information Users
provide about themselves when placing an order only to provide service to that
order. We do not share this information with outside parties except to the
extent necessary to provide the service.
To run a promotion, contest, survey or other Site feature -
To send Users information they agreed to receive about topics we think will be
of interest to them.
To send periodic emails - We may use the email address to
send User information and updates pertaining to their order. It may also be
used to respond to their inquiries, questions, and/or other requests. If User
decides to opt-in to our mailing list, they will receive emails that may
include company news, updates, related product or service information, etc. If
at any time the User would like to unsubscribe from receiving future emails, we
include detailed unsubscribe instructions at the bottom of each email or User
may contact us via our Site.
5. HOW WE PROTECT YOUR INFORMATION
We adopt appropriate data collection, storage and processing
practices and security measures to protect against unauthorized access, alteration,
disclosure or destruction of your personal information, username, password,
transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its
Users happens over a SSL secured communication channel and is encrypted and
protected with digital signatures. Our Site is also in compliance with PCI
vulnerability standards in order to create as secure of an environment as
possible for Users.
6. SHARING YOUR PERSONAL INFORMATION
We may use third party service providers to help us operate
our business and the Site or administer activities on our behalf, such as
sending out newsletters or surveys. We may share your information with these
third parties for those limited purposes provided that you have given us your
permission.
7. GOOGLE ADSENSE
Some of the ads may be served by Google. Google's use of the
DART cookie enables it to serve ads to Users based on their visit to our Site
and other sites on the Internet. DART uses "non personally identifiable
information" and does NOT track personal information about you, such as
your name, email address, physical address, etc. You may opt out of the use of
the DART cookie by visiting the Google ad and content network privacy policy at
http://www.google.com/privacy_ads.html
8. COMPLIANCE WITH CHILDREN'S ONLINE PRIVACY PROTECTION ACT
Protecting the privacy of the very young is especially
important. For that reason, we never collect or maintain information at our
Site from those we actually know are under 13, and no part of our website is
structured to attract anyone under 13.
9. CHANGES TO THIS PRIVACY POLICY
www.easyonlinereturn.com
have the discretion to update this privacy policy at any time. When we do, we
will send you an email. We encourage Users to frequently check this page for
any changes to stay informed about how we are helping to protect the personal
information we collect. You acknowledge and agree that it is your
responsibility to review this privacy policy periodically and become aware of
modifications.
10. CONTACT US
If you
have any questions about this Privacy Policy, the practices of this site, or
your dealings with this site, please contact us at: www.easyonlinereturn.com
AR
ASSOCIATES
19 ,GURU NANAK AVENUE
PHASE 2,MAJITHA ROAD
AMRITSAR
Refund & Cancellation Policy
At www.easyonlinereturn.com , we take pride in
the services delivered by us and guarantee your satisfaction with our services
and support. We constantly improve and strive to deliver the best accounting,
financial or secretarial services through the internet. However, in case you
are not satisfied with our services, please contact us immediately and we will
correct the situation, provide a refund or offer credit that can be used for
future www.easyonlinereturn.com orders.
If you're not satisfied with the service, simply login to
iCFO Portal and create a ticket for the engagement to initiate the refund
process. All help tickets are reviewed by members of the Senior Management and
personally responded within 24-48 hours.
When a payment of fee is made to www.easyonlinereturn.com, the fees paid in
advance is retained by www.easyonlinereturn.com in a client account. www.easyonlinereturn.com will earn the
fees upon working on a client's matter. During an engagement, www.easyonlinereturn.com
earns fee at different rates and different times depending on the completion of
various milestones (e.g. providing client portal access, assigning relationship
manager, obtaining DIN, Filing of forms, etc.,). Refund cannot be provided for
earned fee because resources and man hours spent on delivering the service are
non-returnable in nature. Further, we can't refund or credit any money paid to
government entities, such as filing fees or taxes, or to other third parties
with a role in processing your order. Under any circumstance www.easyonlinereturn.com
shall be liable to refund only upto the fee paid by the client.
Refund request can be initiated through iCFO Platform after
signing in. To request a refund, please request a refund in the concerned chat
room to the relevant engagement manager. All refund requests must be made
within 60 days of purchase. Refund request over 60 days will not be accepted
and only credit will be provided for completion of service / change of service.
We will complete processing your refund request within 4 to 5 weeks of
receiving all the information required for processing refund like reason for refund,
bank details for processing request, etc.
If you want to change the service you ordered for a
different one, you must request this change of service within 60 days of
purchase. The purchase price of the original service, less any earned fee and
money paid to government entities, such as filing fees or taxes, or to other
third parties with a role in processing your order, will be credited to your
www.easyonlinereturn.com account. You can use the balance credit for any
other www.easyonlinereturn.com
service.
www.easyonlinereturn.com
has a standard pricing policy wherein no additional service fee is requested
under any circumstance. However, the standard pricing policy is not applicable
for an increase in the total fee paid by the client to www.easyonlinereturn.com due to
increase in government fee or fee incurred by the client for completion of
legal documentation or re-filing of forms with the government due to rejection
or resubmission. www.easyonlinereturn.com
is not responsible or liable for any other cost incurred by the client related
to the completion of the service.
We cannot guarantee the results or outcome of your
particular procedure. For instance, the government may reject a trademark
application for legal reasons beyond the scope of www.easyonlinereturn.com
service. In some cases, a government backlog or problems with the government
platforms (e.g. MCA website, Income Tax website, FSSAI website) can lead to
long delays before your process is complete. Similarly www.easyonlinereturn.com
does not guarantee the results or outcomes of the services rendered by our
Associates on Nearest.Expert platform, who are not employed by www.easyonlinereturn.com.
Problems like these are beyond our control and are not covered by this
guarantee or eligible for refund. Hence, delay in processing of your file by
the Government cannot be a reason for refund.
www.easyonlinereturn.com
shall not be considered in breach of its Satisfaction Guarantee policy or
default under any terms of service, and shall not be liable to the Client for
any cessation, interruption, or delay in the performance of its obligations by
reason of earthquake, flood, fire, storm, lightning, drought, landslide, hurricane,
cyclone, typhoon, tornado, natural disaster, act of God or the public enemy,
epidemic, famine or plague, action of a court or public authority, change in
law, explosion, war, terrorism, armed conflict, labor strike, lockout, boycott
or similar event beyond our reasonable control, whether foreseen or unforeseen
(each a "Force Majeure Event").
Since we're incurring costs and dedicating time, manpower,
technology resources and effort to your service or document preparation, our
guarantee only covers satisfaction issues caused by www.easyonlinereturn.com
- not changes to your situation or your state of mind. In case you require
us to hold the processing of a service, we will hold the fee paid on your
account until you are ready to commence the service.